‘Broken Theme’ and ‘Stylesheet Missing’ WordPress Issues
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix. Please follow the steps below to rectify this issue or watch the screencast.
- Download the final zip file from your downloads page.
- Unzip the final zip file; you should now have a final download folder.
- Do NOT upload the final download folder. Open up the final download folder.
- Browse the contents and find the “Theme files” folder. This folder contains the real zip file.
- Using an FTP client, upload ONLY the theme folder to your “wp-content/themes” folder.
- Login to your WordPress admin panel and activate the theme.
Optional: If you do not wish to manually upload the theme only folder to your “themes” folder, there is an option. You can zip up the theme folder (remember, ONLY the theme folder) and upload it via the WordPress themes admin panel by selecting “add new” and clicking “upload”. That’s all there is to it, please be absolutely sure you are uploading only the theme folder when trying to install a WordPress theme. If you have specific item questions or require technical assistance, you can use our support forum